- system that scales up and down (big organizations as well as small enterprises)
- “I don’t necessarily do what you do, I help you do what you do better.”
- remember: talking slowly makes you sound smarter
- when things go wrong when solving problems, building systems, creating products
- people don’t get deep enough: not enough research, not enough shared understanding
Visual Aids
Title Page
1. All Methods Are Essentially the Same
- common denominators of different methods
- basically they all say:
- Let’s define the problem. What is going on?
- What are the requirements?
- What is the proposed solution?
- Implement the solution.
- Test and tweak the solution. Repeat in perpetuity.
- some things are really hard (e.g. physics) and takes a long time
2. The Process/Product, Solution, Engagement, and Environment
3. Origins of My Framework
4. The Framework
5. The Framework: Simplified
6. Basic Engagement Structures
7. Engagement Structure Variations
- discovery: What action is required?
- data collection: quantify
8. Continuous Iteration and Correction
- Why circles? You need to constantly iterate.
- You are not just iterating in one phase, you are iterating between phases. You might need to go back and tweak a previous step.
9. Extended Project / Program / Product Framework
- one phase can contain a set of the short phases
11. Approach Context for Potential Solutions
- “infinite ways” to make something better
12. Tracking Across the Engagement
13. Tracking Across the Design Hierarchy
14. Tracking Across Engagement AND Design
15. Phase Template
Conclusion
- offer of free consultation session